ShiftX

ShiftX is a collaborative business process mapping tool that helps teams visualize, understand and improve how their organization operates. Its headline feature generates flowcharts from basic written instructions, for example onboarding a new user or processing a retail refund, which the team can then edit. Maps use automatic flow layout so lines do not cross, plus drag and drop editing and keyboard shortcuts. Beyond drawing, it lets teams attach actors such as people and systems as reusable components, and add duration and probability to steps to see where time can be saved. Collaboration features include inviting colleagues with edit or view roles, assigning tasks, commenting in context on individual steps, and sharing a flow to the web or through an embed code. Processes can be linked into hierarchies across a workspace, and there are templates and integrations. It is aimed at operations, consulting and process improvement teams, and the product grew out of workshops where consultants mapped current state processes with clients. The home page announces that ShiftX joins Ardoq, an enterprise architecture company. The vendor does not publish plan prices on the pages it shows. Access is through logging in or booking a demo.