About ShortLoop
ShortLoop is a phone AI built for car dealerships. It answers every inbound call, books service and sales appointments around the clock, and runs outbound calling campaigns, standing in for the reception desk, the service scheduler and the after hours sales BDC. Calls are handled in natural sounding English or Spanish, and callers can switch language mid call.
It is sold to dealer principals, fixed operations directors and service managers who lose business to missed, dropped or slow calls. In service, the AI confirms the customer and vehicle, captures the work needed, offers shuttle service and books the slot, and it also covers Quick Lane, mobile repair, recalls, body shop, pickup and drop services. In sales, it responds to vehicle inquiries and sets showroom visits. Outbound campaigns handle service reminders, recall campaigns and seasonal promotions. Each deployment follows the dealership's own talk scripts and preferred partners, and integrates with DMS, CRM and scheduling systems including Tekion, CDK, Reynolds, Xtime, Auto/Mate and DealerFX. Managers get call recordings, transcripts, dashboards and AI insights, with text and email alerts for follow up.
Pricing is not published. There is no pricing page, and the site directs dealers to book a demo or talk to the team for a quote.
The site runs a dedicated page aimed at dealers moving from Toma, a competing dealership phone AI, which signals where ShortLoop sees its main competition.