SocialHub.AI

SocialHub.AI is an enterprise customer retention platform for retail brands. It combines a customer data platform, AI agents and cross channel marketing automation into a single loop: capture behavior online and in store, decide the next action for each customer with predictive models, execute the journey across email, SMS, app and store, and accumulate loyalty value through points and tiers that bring customers back. The vendor describes the underlying approach as a consumer world model that pairs behavioral analysis with predictive simulation. It is built for enterprise retailers in fashion, beauty, food and quick service restaurants, electronics, automotive, travel and hospitality that run loyalty programs at scale across countries. Marketing and CRM teams set goals and guardrails while the system optimizes journeys, so the day to day work shifts from building campaigns to supervising outcomes. Identity resolution unifies profiles across channels, marketing automation runs multi step journeys, and the AI agent suite recommends and executes next best actions. Pricing is quote based and metered on members, events and channels rather than seats. Three tiers are published without amounts. Growth covers up to 1 million customer profiles, a CDP with identity resolution, 50 marketing journeys, email and SMS channels and standard support. Enterprise covers up to 20 million profiles, a full CDP with real time processing, unlimited journeys, AI agents, all channels and priority 24/7 support. Global offers unlimited profiles, multi region deployment, the full AI agent suite, custom machine learning models and a dedicated engineering team. All three require contacting sales, and an ROI calculator is offered ahead of a demo.