Superorder

Superorder provides AI agents for restaurants, focused on online reputation and delivery profitability. It is aimed at restaurant brands, including multi location operators and ghost kitchens, that sell through third party delivery platforms such as DoorDash, Uber Eats and Grubhub. The product is a set of agents. The Surveys and Feedback Agent sends AI driven surveys right after an order, steers happy customers toward Google and Yelp reviews, and engages unhappy customers and enrolls them in recovery workflows. The Review Management Agent writes personalized, on brand replies to reviews at order level. The Delivery Profitability Agents handle financial reconciliation of third party delivery sales, consolidated reporting across platforms, real time alerts by email, text and notification, and downtime management that restarts offline stores automatically. A further module provides AI scorecards, insights and alerts. Pricing is store based and customized. The vendor says plans grow with the number of stores and directs visitors to book a demo for a personalized quote, and no dollar amounts are published. The Enterprise plan lists one to one onboarding for the whole team, a dedicated account manager, a 24 hour support response SLA, advanced security and compliance, role based access control, advanced AI analytics, unlimited users and advanced reporting. All products carry a 30 day money back guarantee.