About SuperReply
superReply is a browser extension that drafts email replies with AI. Installed from the Chrome Web Store, it works inside Gmail and Outlook and offers one click reply suggestions that match a chosen tone of voice, for situations ranging from customer care and sales pitches to casual messages. The vendor also lists integrations with WhatsApp, Slack, LinkedIn, Upwork and Fiverr.
It is aimed at professionals who answer a high volume of messages, including support staff, sales teams, freelancers and agencies. The vendor states that it only accesses the emails a user chooses to use it on, does not store generated replies on its servers, and uses industry standard encryption. Each person is expected to install the extension in their own browser under their own account, and team plans exist for managing several seats. Support responds by email, typically within one business day.
The extension is free to start and allows up to 90 AI generated replies each month. Paid plans, billed monthly or annually, unlock unlimited replies and advanced tone controls. The site does not publish prices for the paid plans.