Tiledesk

Tiledesk is an open source, no code platform for building AI agents and chatbots and connecting them to live human agents. It presents itself as an agentic AI operating system, with a visual Chatbot Design Studio where teams build conversation flows by drag and drop, then publish the resulting agent on a website, WhatsApp, voice and other channels. It is aimed at companies that want to automate customer support, appointment booking, shopping assistance and information retrieval. Agents answer from a connected knowledge base of documents and external data, can learn from past conversations by extracting key information into that knowledge base, and hand complex cases to human agents through a live chat inbox. A second mode covers batch and automation work, where an API endpoint receives data, runs a chain of LLM prompts and returns the result to trigger further workflows. The platform supports multi agent setups, MCP and APIs, and includes conversation analytics, canned responses and visitor data collection. Tiledesk offers a 14 day free trial with no credit card required. Published paid plans are Pro at 149 euros per month (124 euros per month billed yearly), which includes 3 seats, 20 AI agents, 5 million AI tokens and 3,000 conversations per month, and Business at 499 euros per month (416 euros per month billed yearly), which includes 5 seats, 50 AI agents, 10 million AI tokens and 5,000 conversations per month. An Enterprise plan with unlimited usage is quoted through sales, and a white label option is available for vendors and agencies that want to offer agents under their own brand.