Userevaluation

User Evaluation is a customer research platform in which an AI moderator interviews real people on a researcher's behalf and produces a study report. Each claim in the report links to the interview clip it came from, and the vendor states that a claim it cannot back with a clip is not made. The platform has three parts. Interviews are voice sessions run by an AI interviewer that asks follow up questions, works in 40 languages and produces transcripts with speaker labels and time codes. Participants are either the customer's own users, invited by link, or screened people recruited from the vendor's paid panel. Swarm sends AI agents to create accounts on a live product and return over several weeks, with a replay of each session and flagged problems. Analysis combines transcripts, agent sessions, uploaded documents and recordings into one evidence base. The vendor also offers a participant guarantee: a weak interview that is flagged is replaced free. It suits founders, product managers, designers and researchers who want customer answers without scheduling calls themselves. Pricing has two layers. Each completed interview costs $10 with your own people, $39 for everyday consumers from the panel or $99 for professionals, on every plan, and the price includes recruitment, the transcript and the report. Workspace plans are Free at $0 with three free interviews and one seat, Pro at $49 per month and Team at $199 per month with five seats. Scale is quoted on request.