Vodex

Vodex is a voice AI platform that places and answers phone calls with generative AI agents, built mainly for collections and customer outreach. Its agents handle payment reminders, right party contact verification, payment plan negotiation, lead qualification, follow ups and claim intake, and redial automatically at set intervals when a call goes unanswered. The team has also launched DROS, a Debt Resolution Operating System that wraps these agents in collections workflows. The product is aimed at debt collection agencies, BPOs, insurers and mortgage operations that run high volumes of inbound and outbound calls. Features include call transfer to a human agent, voicemail detection, interruption handling, noise cancellation, voice cloning, custom caller ID, realistic voices and accents, campaign analytics, and WhatsApp, SMS or email messages sent during and after calls. Vodex connects to CRMs, dialers and telephony stacks, and the enterprise tier lists SOC 2, HIPAA, ISO 27001, FDCPA and TCPA compliance. Pricing is published. A Free plan includes 10 calling minutes with calls capped at two minutes. Starter costs $100 per month for 200 minutes, Standard $250 per month for 1,000 minutes with prebuilt templates and campaign analytics, and Premium $500 per month for 4,000 minutes with function calling, third party integrations (charged separately) and priority support. Extra minutes cost $0.13 each. Enterprise pricing is by contact and adds SLAs, multi agent workflows, custom integrations and volume discounts. Only connected calls count toward the minute allowance, so unanswered attempts are not billed. Vodex notes that a setup cost may apply for complex integrations, which is outlined during consultation.