Wattson Health

Wattson Health is an AI platform that runs patient access and engagement work for healthcare practices. Its agents answer inbound calls, including missed and after hours calls, gather the patient's context, book the visit directly into the provider's calendar and complete intake, insurance, consent and reminder steps. On the engagement side, it recovers cancellations, schedules post visit follow up and reactivates patients who are overdue for care. It is designed for clinics and specialty practices that want fewer empty slots and less front desk administration. The platform works over voice, SMS, email and web, completes actions inside EHR and practice management systems such as Epic, athenahealth and Canvas Medical, and hands off to staff with a full audit trail. Pulse identifies cohorts of patients who need follow up or are at risk of dropping out, and a 30 day Revenue Recovery Sprint packages outreach to them. Wattson is HIPAA compliant, offers a business associate agreement and encrypts data in transit and at rest. Pricing is published in three tiers plus enterprise. Access starts at $699 per month and covers call capture, scheduling, intake and referral closure. Engagement starts at $499 per month and covers cancellation recovery, follow up, recall and reactivation, with a 14 day trial that includes 1,000 AI credits and needs no card. Access + Engagement, the tier the vendor marks as most popular, starts at $999 per month and adds shared patient context, deeper EHR and telephony integrations and dedicated onboarding. Enterprise is custom priced for multi location rollouts with SSO and custom integrations.