ZOKO

ZOKO is a WhatsApp marketing and commerce platform built for Shopify stores. It turns a brand's WhatsApp Business number into a sales and support channel, combining a shared team inbox, broadcast campaigns, catalog messaging and automated flows with AI agents that handle customer conversations. It is aimed at growing direct to consumer brands, particularly those that sell heavily through WhatsApp or handle cash on delivery orders. Every plan includes bulk WhatsApp broadcasts, WhatsApp catalog messages, a chat widget and pop up campaigns, customer tags and segments, click to WhatsApp ads, automatic chat distribution across agents, quick replies, analytics, and an API with webhooks. Eleven essential ecommerce flows are free, including abandoned checkout recovery, review collection, cash on delivery confirmation and conversion of cash on delivery orders to prepaid, with more than 64 further playbooks available. Voice calling minutes are bundled with each plan, and Facebook Messenger and Instagram can be connected. Pricing is published per month with no contracts. Starter is $49.99 per month with unlimited free agent seats but a markup of $0.015 on every conversation. Plus is $79.99 per month with 5,000 conversations at no markup and five agents, Elite is $139.99 per month with 100,000 conversations and ten agents, and Max is $499.99 per month with five million conversations and 30 agents, each with published overage rates. Instagram costs $9.99 per month, WhatsApp messaging fees follow Meta's rate card, extra flows cost $5.99 per month each and AI agents are an add on at $24.99 per month per agent. A 7 day free trial is available. The product installs through the Shopify App Store, so it is primarily suited to merchants on that platform.