AI Assist by airfocus

AI Assist is the artificial intelligence layer inside airfocus, a product management platform that is now part of Lucid. The platform keeps customer feedback, strategy, objectives, roadmaps and delivery in one connected data model, and the AI works on top of that model, which means it reasons about a team's real product context instead of a generic prompt. The assistance takes several forms. An insights agent triages incoming feedback and turns it into structured signal, drift detection flags when execution has moved away from the stated strategy, and agents help write product requirement documents and specifications, draft stakeholder updates and keep portfolio data tidy. A bidirectional MCP server exposes the same product context to outside assistants such as Claude, ChatGPT and Copilot, and to custom agents a team builds, so product data can be queried from whatever tool people already use. Around it sits the wider platform: roadmaps, advanced prioritization, objectives and key results, portfolio dashboards, capacity planning, a branded stakeholder portal and integrations with Jira, Azure DevOps and Salesforce. Hosting in the European Union is offered. Prices are not published. The pricing page lists two plans, Professional and Enterprise, and both carry a request pricing button rather than a figure, so every quote comes from the sales team. Professional includes unlimited free contributors and workspaces, roadmaps, feedback and insights management, the airfocus agent and the MCP server, with objectives and key results and SAML single sign on sold as paid add ons. Enterprise adds portfolio management and dashboards, capacity planning, the insights agent, unlimited hierarchy levels, SCIM provisioning, address whitelisting and guided onboarding.