About Anana
Anana is an AI workspace for hotel commercial teams. It gathers the demand signals hotels usually lose, from guest calls, chats and emails to booking data, rate checks and the questions travelers put to AI search tools, and turns them into commercial intelligence that sales, revenue, marketing and operations teams can act on.
It is built for chief commercial officers, directors of sales and marketing, revenue leaders and marketing heads at hotel groups, along with general managers and cluster leads. Users ask questions in threads that draw on bookings, calls, market intelligence and the hotel's own SOPs, and the workspace remembers earlier work and keeps knowledge bases per team. Rather than raising alerts, Anana runs investigations when pickup softens, an RFP arrives or a complaint repeats, and writes up a finding, a recommendation and the full chain of tools and sources it used. A portfolio view switches between the group and a single property, with per property visibility controls and granular role permissions. Further modules include guest facing Agents, a Hotel Knowledge Center, a Visibility Lab that shows where AI discovery is sending traveler attention, Magic Moments and Reporting, and the workspace runs alongside existing PMS, CRM and telephony systems.
Pricing is not published. Prospective customers book a demo, and the vendor deploys the workspace on the customer's own portfolio data with implementation handled by the founding team.
Anana is based in New York and announced its launch in September 2026. A Hospitality Context Protocol is listed on the site as coming soon.