About Arena Chat
Arena Chat is an AI chatbot for online stores. It is trained on a store's own website or Shopify catalog and then answers visitor questions, recommends products and handles customer support around the clock. The vendor states it is powered by OpenAI's ChatGPT.
It is aimed at ecommerce merchants who want a shopping assistant without building one. Setup is three steps: import content by connecting the website or Shopify store, customize the widget's colors, logo and instructions and test it, then deploy through Shopify, Google Tag Manager or a single line of embed code. Listed features include product cards surfaced inside conversations, smart product recommendations, multi language support, analytics that visualize the sales funnel, live chat support, and lead capture, which the pricing page marks as coming soon. A demo store is available to try.
Pricing is based on monthly pageviews. The Free plan costs $0 for 500 pageviews. Starter costs $29 per month from 5,000 pageviews, and Growth costs $99 per month from 20,000 pageviews. Yearly billing is also listed, at $278 per year for Starter from 60,000 yearly pageviews and $950 per year for Growth from 240,000 yearly pageviews. All plans list the same features.