ChatBot Live

ChatBot is an AI chatbot platform for business websites, sold at chatbot.com and operated by Text. It trains an AI Agent on a company's website, help center and product documents, then deploys it to answer customer questions, recommend products and help shoppers check out around the clock. The product is built for customer service and ecommerce teams. Features listed include website chat, Messenger, WhatsApp and SMS through Twilio, an inbox and ticketing system, workflow automation, handover from the AI Agent to a human, proactive campaigns that show offers to hesitating shoppers, reply suggestions and AI text editing for human agents, and Shopify selling. The vendor describes a five step cycle of scanning, tuning, resolving, selling and analyzing. Pricing is per user per month. Essential is $19 billed yearly or $25 billed monthly and includes 1 AI Agent and 10 AI resolutions. Growth is $79 billed yearly or $99 billed monthly and includes 10 AI Agents and 200 AI resolutions along with larger limits for campaigns and workflow rules. Enterprise is custom priced on an annual plan and is arranged through a contact form. Yearly billing is advertised as saving up to 24 percent. Essential and Growth include a free 14 day trial with no credit card required.