Audun

Audun is a debt collection platform that combines AI with human case specialists to recover outstanding balances while treating the people who owe them with respect. Its premise is that most customers who fall behind will pay if approached with an arrangement that fits their circumstances, and that AI can work out those circumstances more reliably than a scripted call center. It serves businesses that hold consumer receivables and want a calmer alternative to a conventional agency. The platform follows a six step process. It builds a profile of each debtor from invoices, payment history, demographics, credit information, public records and previous conversations. It then designs a tailored strategy, makes first contact by SMS, and assesses the person's understanding of the debt, willingness to pay and ability to pay. From that it proposes a customized payment arrangement and facilitates payment. Disputes and complex cases are escalated to a human specialist rather than pushed through automation. Product analytics run on EU hosted infrastructure without tracking cookies. Audun does not publish pricing. Businesses get in touch by email or through the site to discuss terms, and clients manage their cases through a separate web application.