BusinessOnBot

BusinessOnBot is an omnichannel marketing, support and commerce platform for direct to consumer brands, built around an AI agent that talks to shoppers on WhatsApp, the web and other channels. It positions itself as a replacement for several separate tools, bringing marketing campaigns, customer support and conversational selling into a single dashboard. The platform is aimed at ecommerce brands, particularly those running on Shopify, where it is available as an app. The AI agent answers queries, recommends products in real time based on what the customer asks for, and keeps visitors engaged to reduce drop offs. Smart Upsell suggests add ons during sales chats to raise order value. The marketing side includes a Journey Builder for automated, personalized messaging, AI segmentation of customers by key attributes, and AI retargeting. Support runs through a unified inbox across channels with an analytics view of satisfaction and response performance, and assisted sales turns support conversations into orders. Anonymous user detection tracks visitors who leave product or checkout pages and captures behavioral data so they can be retargeted with contextual triggers such as limited time discounts or reminders, even before they share full contact details. Pricing is not published. The website has no pricing page and routes every prospect to a demo booking, so costs are quoted after a conversation with the sales team. The company's customer testimonials come largely from Indian brands, and its messaging emphasizes WhatsApp commerce and problems such as return to origin orders that are common in that market.