Clearline

Clearline is an AI workforce platform for car dealerships. Its agent, called Luna, answers inbound calls around the clock, handles web chat, books appointments, and follows up with leads by phone, text and email until there is an outcome. A self service scheduler with calendar sync and a CRM that keeps one record per customer, with AI generated contact summaries, sit alongside the agent. The product is organized into engage, follow up and manage functions. Inbound voice and chat cover missed call and after hours recovery. Campaigns cover aged lead follow up, no show follow up, and service winback, recall and maintenance outreach. A shared inbox shows calls, texts, emails and web chat, with an agent mode that lets Luna reply or lets staff take over. Voice and chat are multilingual. The vendor also offers a free mystery shop report that measures how long a store takes to reply to a lead. The intended buyers are dealership sales, service and parts teams. There are three plans with unlimited seats on each. Essentials targets single point stores focused on inbound and includes the voice agent, web chat, scheduler, CRM and analytics. Professional adds AI campaigns, service outreach, and pipeline management. Complete adds DMS integration, multi location management, a mobile app, API access and an assigned account manager. Prices are not published, and each plan is sold through a custom quote.