DisputeNinja

DisputeNinja is an AI platform for chargeback teams at merchants and payments businesses. It automates the work of responding to card disputes so that fewer analysts can handle a larger volume of cases. The platform collects evidence automatically through API integrations or browser agents, which cuts the manual effort of building each case. It drafts the narrative behind a dispute, giving the team a response ready for review or submission, and it generates a response tailored to the card network or issuer rather than relying on templates, with the aim of improving win rates. It covers dispute reasons such as subscription canceled, fraudulent, credit not processed and product not received, and the vendor states it works with all major payment processors and can be set up in minutes. A free AI response tool is also offered from the home page. It is built for chargeback and revenue recovery teams, with the vendor claiming a single analyst can handle what previously took an entire team. Pricing is not published. Prospective customers are directed to schedule a call with the company.