About CrystalSound
CrystalSound is a desktop app for noise cancellation, screen recording and meeting analysis. It installs as a selectable microphone and speaker, so it works with the conference and browser apps a team already uses, removing background noise and echo from both sides of a call.
The noise features include bidirectional noise cancellation, a mode that isolates only the user's voice, a microphone volume booster and acoustic echo suppression with adjustable reduction levels. Processing runs on the device, and screen recording with bidirectional audio can also be done offline. Higher tiers add cloud call recording, automatic titles, meeting minutes, keyword and sentiment analysis, and later meeting transcription, performance analysis and risk analysis. Support for virtual desktop infrastructure is listed for enterprise customers.
It is aimed at remote workers and teams on frequent video calls, and at privacy focused organizations that need processing to stay on the device.
Pricing is per user per year with monthly and yearly billing options. Premium, for professionals and teams, includes unlimited noise cancellation and cloud call recording, with a seven day free trial. An Elite plan with transcription and analysis features is listed as coming soon at $228 per user per year, with a pre signup offer. Enterprise pricing is available through sales. The Premium amount was not captured in the pricing text reviewed.