Diligent

Diligent is an AI platform that automates the first level of Know Your Customer and anti money laundering work at banks and fintechs. It takes the repetitive investigation tasks that compliance analysts spend their days on, such as researching a merchant, clearing false positive screening alerts and checking customer documents, and runs them with large language models that follow the institution's own written policies and leave a full audit trail. It is built for compliance and operations teams at fintechs and banks that need to grow onboarding volume without growing headcount in step. Three agents are offered. The merchant risk agent investigates a business through its website, social media, reviews and registry filings. The AML screening agent remediates false positive alerts from screening systems. The document verification agent validates customer documents against policy. Institutions upload their own risk policies so that execution is customized and auditable, and they can deploy through an API, a portal or native integrations with existing screening tools. During rollout, analysts can review agent output in a human in the loop mode before automation is widened. Pricing is not published; Diligent works from demos and quotes. The company holds SOC 2 Type II and ISO 27001 certifications and states GDPR compliance.