DryMerge

DryMerge is an AI service that keeps a company's CRM up to date without manual data entry. Its agents monitor email, calendar and call transcripts, extract the relevant details from each interaction and write them into the CRM as notes, contacts, accounts and next steps. The vendor is backed by Y Combinator. Setup involves connecting data sources and the CRM, after which the agents run in the background while the team keeps using its usual applications. The agents are tuned to a customer's deal process, using its custom fields and communication style and moving data according to existing workflows. DryMerge lists integrations with more than 50 business apps, including Gmail, Outlook, Slack and Teams, and supports Salesforce and HubSpot. It says its data infrastructure is hosted in the United States. It is aimed at sales, operations and investment teams that want complete CRM records. The published tiers are Basic, Professional and Enterprise. Basic includes one inbox, one calendar, 100 CRM updates a month and five user licenses. Professional includes five inboxes, five calendars, 5,000 updates a month, 20 licenses and call transcript integration. Enterprise adds unlimited usage, a self hosted option, HIPAA and GDPR options and service level agreements. All three are priced by request for a quote.