eesel AI

eesel AI is an AI teammate that works inside the tools a company already uses. Teams connect their knowledge sources, brief the agent on its role and guidelines in plain English, test its answers, and then deploy it in the eesel dashboard, Slack, Microsoft Teams, Google Chat, Discord, WhatsApp, or inside Claude and ChatGPT. It can be told to remember information and take on specific responsibilities over time. It has three main jobs. As an AI helpdesk it answers customer questions, drafts replies, triages tickets and hands work to a person when needed, integrating with Zendesk, Intercom, Freshdesk, Gorgias and Help Scout. For internal knowledge it lets employees ask about policies and processes in Slack or Teams and answers with citations to the connected sources. For content it drafts blog posts and other material from approved sources for a team to review before publishing. Separate workspaces and granular content access controls decide what each agent can see. Pricing is published per credit, where one ticket or chat counts as one credit regardless of length. Free costs $0 per month with 100 credits and every feature and integration, including unlimited agents and seats. The Teammate plan scales by volume: 500 credits for $299 per month, 1,000 for $499, 1,500 for $699, 2,500 for $999, 3,500 for $1,349 and 5,000 for $1,899, with larger volumes quoted. Add ons include priority support from $299 per month, SSO and MFA from $199 per month, data residency at $500 per month and HIPAA on request. Paying a year upfront earns two months free.