Eloquent AI

Eloquent AI builds autonomous agents, which it calls Operators, that carry out regulated customer operations for financial services companies. Rather than answering questions and handing off, an Operator completes the task: resolving a service request, converting a lead, or walking a new customer through onboarding, across email, chat, SMS, voice and WhatsApp. The vendor states the platform can automate up to 96 percent of complex, regulated customer operations. It is aimed at banks, insurers, fintechs, cash advance and debt recovery operations, and SaaS companies that need audit trails as much as automation. Four agent types are offered: Fixer for customer service, Closer for sales and lead conversion, Navigator for onboarding and retention, and a Custom agent for bespoke workflows. Operators connect to systems such as Salesforce, Zendesk, HubSpot and Stripe without custom API work, and the company's Evals Framework runs compliance tests and produces audit trails for every action. Private deployment is available for teams with data residency requirements, and the agents are described as self healing, improving without manual retraining. Pricing is not published. There is no pricing page on the site, and prospective customers are asked to request a demo for a quote.