FrequentlyAskedAI

FrequentlyAskedAI, sold as InFAQ, is an AI powered FAQ widget that answers customer questions on a website so that a small team does not have to. A business loads its FAQs, embeds the widget, and the assistant answers visitor questions in seconds, linking to the relevant page alongside each answer. The vendor positions it as a way to cut the repetitive work of pointing customers to the right page and to reduce reliance on a large support team. It suits businesses with a sizeable knowledge base and a steady flow of customer questions that cannot justify more support staff. Answers can include recommendations for relevant products or upgrades, so the widget doubles as a light upsell channel. Setup follows three steps: load FAQs, embed the widget and iterate based on customer feedback. Higher tiers add Pro Analytics, a Hallucination Guard feature and service redundancy. Pricing is published in three plans billed annually. Starter is $15 per month for 20 FAQs and 100 monthly credits. Premium is $39 per month for 40 FAQs and 200 monthly credits. Enterprise One is $79 per month for two InFAQ instances with 50 FAQs each and 500 monthly credits.