Heidi

Heidi is a clinical documentation and decision support assistant for healthcare practitioners. It listens to a consultation as it happens, transcribes it and writes the clinical note, then produces the letters, referrals and forms that follow from the visit. Beyond the scribe, it answers clinical questions with evidence cited from the full paper, and works through the administrative tasks a visit leaves behind. It runs in a browser and as a desktop application for macOS and Windows that can dictate anywhere on screen and capture telehealth audio straight from a call. The product is aimed at doctors, nurses, allied health practitioners and practice managers, as well as larger health systems. Capabilities include unlimited transcription, dictation, standard and advanced templates, task management, patient and session linking, document and session sharing, coding support and session status tracking. The evidence layer adds continuing professional development tracking, answers that take patient context into account, live suggestions during a consultation, premium sources with full text journal access, preferred journals and a personal evidence library. An agent layer covers routines, computer use, memory and connectors. Larger deployments add electronic health record integration, single sign on, centralized billing, team controls, guided onboarding and custom hosting terms. Pricing localizes by country and is shown in the local currency. The Australian site lists a free tier with one seat and a weekly usage allowance, a Clinician plan at $120 per month or $85 per month billed yearly, a Practice plan at $130 per seat billed yearly, and an Enterprise plan quoted on request. The British site shows Clinician at £70 per month or £55 billed yearly. Paid seats come in Standard and Max varieties, with Max carrying five times the monthly usage allowance, and the Clinician plan offers a fourteen day free trial.