Hoory

Hoory AI is a customer support platform that combines a shared omnichannel inbox with AI assistants that answer customer questions and resolve tickets without an agent. Businesses connect their website chat widget, email, messaging channels and phone lines, train an assistant on their own knowledge, and let it handle routine conversations around the clock while human agents take over the rest. It suits support teams in sectors such as healthcare and insurance, real estate, retail and ecommerce, gaming and banking that want to reduce ticket volume without replacing their agents. The platform includes a live chat widget, a rule based chatbot builder for predefined conversation flows, a call center module with voice support, multilingual text and audio handling, transliteration, macros and canned responses, chat takeover, file sharing, workflow automations and real time analytics. Agent roles, private notes and contact management cover the human side of the desk. Pricing is published per month. Personal costs $6 per user with 3 shared channels, 1 AI assistant and 50 AI conversation credits. Startup costs $16 per agent with 5 channels, 2 assistants, a help center, multilingual support and 100 credits. Team costs $26 per agent with 8 channels, 5 assistants and 200 credits. Business costs $42 per agent with 12 channels, 8 assistants and 300 credits. On every plan additional AI conversations are billed at $0.40 each, and a 14 day free trial requires no credit card. The address listed here is a Product Hunt landing page on a Hoory subdomain; the product itself lives at hoory.com.