Kay AI

Kay is an AI agent for insurance agencies and brokerages that takes on the repetitive service work behind submissions, renewals and policy servicing. Rather than integrating through APIs, Kay works the way a service assistant does: it logs into carrier portals, fills forms, downloads documents and updates the agency management system, around the clock and without new software for the team to adopt. It is for independent agencies, brokerages and insurance networks that want to absorb more volume without adding headcount. Kay learns an agency's standard operating procedures from existing documents and workflows, then executes them across tasks such as certificates of insurance, renewals, policy checking, carrier downloads, AMS activities and endorsements. It keeps a full audit trail with real time visibility into every task, improves from corrections, and pauses to ask a human through Teams, email or another channel when it is uncertain. Capacity can be raised during peak seasons and lowered again afterward. Pricing is not published. The vendor's pricing page contains only customer quotes and a demo booking form. The company, based in Brooklyn, New York, sells through scheduled demos and quotes each engagement individually.