About Kommunicate
Kommunicate is an AI customer support automation platform. Its AI agents answer routine support questions, take actions, and hand conversations to a human with full context when they lack enough information to answer confidently. The company says its agents are built to decline anything outside their training instead of inventing policies or order details, and to show the reasoning behind each answer.
Agents work across web chat, mobile apps, WhatsApp, Telegram and Instagram, and the platform includes AI email automation and a voice AI agent. Higher plans add Zendesk, Freshdesk and Google Analytics integrations, AI summaries, auto resolving tickets, agent assist, campaign messaging and API and webhook access. Enterprise adds Salesforce, HubSpot and Zapier integrations, SSO, SLA backed support and the option to remove Kommunicate branding. A newer offering covers custom AI agents for support, IT, HR, sales and operations. It is aimed at support teams, and case studies cover insurance and higher education.
Pricing is published. Starter is $40 per month billed monthly or $34 per month billed yearly, with one AI agent, one team member and 250 conversations a month. Professional is $200 per month, or $167 per month billed yearly, with two AI agents, three team members and 2,000 conversations a month. Extra conversations cost $15 or $10 per 1,000 on those tiers. Enterprise is quoted through sales. A 30 day free trial needs no credit card.