About My AI Front Desk
My AI Front Desk now trades as Frontdesk AI, an AI customer platform that answers calls, texts, emails, chats and WhatsApp messages for businesses that cannot staff a front desk around the clock. Its voice agent answers inbound calls in a natural voice, follows the instructions the business provides, qualifies leads, books appointments, updates the CRM and follows up automatically.
It is aimed at small and medium businesses, with particular focus on property management, retail, therapy practices and real estate, along with call centers and multi location operators. A shared memory sits behind every channel so a customer who calls and then texts does not have to repeat themselves. The system builds its own knowledge base and playbooks from a business's website and documents, includes a built in CRM, connects to calendars and to other tools through Zapier or direct API access, and runs automated renewal reminders and reengagement campaigns. Enterprise accounts add data orchestration, custom integrations and audit logs.
Pricing is published. The single small business plan costs $99 per month, or $79 per month billed annually at $948, and includes 200 voice minutes, 100 chatbot conversations, 400 SMS messages, 500 email drafts, 300 website form submissions and 1,000 overage credits per month. Overage is metered at 25 credits per voice minute, 4 per SMS and 5 per chatbot conversation, with credits reloading at $10 per 1,000. A Partner and Enterprise tier for teams handling 25 or more interactions a day is custom priced and includes volume discounts, a dedicated account manager and onboarding. A free trial is available without a credit card.