Netomi's AI

Netomi is an enterprise agentic AI platform for customer experience. It powers automated customer interactions for large companies, resolving service requests and handling conversations at scale through AI agents that plug into existing enterprise workflows. The public site is deliberately spare: it names the customers it serves, lists its backers, and states that new engagements are by referral. It is built for large organizations with high volume customer service operations, and the company points to deployments across airlines, insurance, sports and entertainment, hospitality, fashion and media. The emphasis is on scaling agentic systems inside the enterprise rather than on self serve chatbot building, and OpenAI has published a case study on Netomi's approach to scaling agentic systems in enterprise settings. Netomi raised $110 million from Accenture Ventures in 2026 to accelerate enterprise adoption of agentic AI for customer experience, and it counts Demis Hassabis, Greg Brockman, Mustafa Suleyman and Henry Kravis among its individual backers. Pricing is not published. Netomi does not offer a free tier or a self serve sign up, and its website states that new engagements are by referral, so buyers should expect a consultative sales process and a custom contract. One point worth noting: the current website carries almost no product documentation, feature lists or platform pages, so evaluation depends on a direct conversation with the company rather than on public materials.