NLPearl

NLPearl is a platform for building AI voice and text agents that handle phone calls and messaging for sales and customer support. Its voice agent, Pearl, places and answers calls, runs conversations naturally, and performs actions during or after the call: transferring to a human, booking an appointment, sending an SMS or email, or calling an external API. A companion text agent handles messaging channels. Agents are configured by describing the business in plain language, and the PearlVibe builder generates the agent logic, integrations and call flows from that description without code. It suits contact centers, hospitality, online retail, debt management and insurance operations, as well as developers who want programmatic control through the NLPearl API and documented integrations. The platform speaks many languages, including English, Spanish, French, German, Japanese, Chinese, Arabic and Hindi, and provides call analytics with sentiment analysis. Security controls include SOC 2 Type II, HIPAA and GDPR ready configurations, SSO, two factor authentication, role based permissions, encryption and audit logs, with dedicated servers available in the US, EU and Australia on enterprise contracts. Pricing is credit based and published in US dollars. Starter is $50 per month with 2,500 credits and one agent, with voice at $0.18 per minute and text at $0.05 per message. Companion is $195 per month with 15,000 credits and five agents, at $0.16 per minute and $0.04 per message. Manager is $779 per month with 65,000 credits and ten agents, at $0.13 per minute and $0.03 per message. Enterprise is custom, with voice minutes from $0.07 and messages from $0.02. Vision and audio input add ons are billed per image or file, and a free trial is available.