OpenCall.ai

OpenCall.ai is a voice and text automation platform for healthcare practices. Its AI answers inbound calls, verifies insurance, captures the reason for a visit, and books appointments directly into the practice's existing system, across voice, SMS and web channels. The product is presented as a command center where front desk and back office activity appears in one place: calls, texts, faxes, tasks, bookings and collections. Beyond answering calls, it runs reminder and recall campaigns, works follow up tasks, and handles billing related workflows. When a situation calls for a licensed or sensitive human response, staff take over with transcripts, next steps and sentiment shown alongside the conversation. It integrates with CRM and EMR systems, and includes call recordings and transcripts and real time analytics. It suits multi location practices and groups that lose patients to missed calls and voicemail. A live demo can be tried from the site. Pricing is per location per month. The Voice AI plan is about $450 per location monthly for one to ten locations, falling to about $380 per location for eleven to fifty locations, and covers unlimited inbound calls, call routing, scheduling and analytics. Voice plus SMS is about $650 per location and adds two way texting, reminders and broadcast messaging. The Full Platform plan, with outbound campaigns, custom workflows and white label options, is priced on request, as is any deployment above fifty locations. One time setup fees may apply for unsupported integrations.