About Outreach
Outreach is an agentic AI platform for revenue teams, the sales execution product founded in 2014 and now served from outreach.ai. Its AI agents surface the right prospects, do the research, guide sellers on the next step, inspect deals and flag risk, watch renewals for churn signals and prepare forecasts, while conversation intelligence surfaces coaching moments from recorded calls.
It is for sales, marketing, RevOps and customer success teams, from mid sized organizations to large enterprises. Components include Agent Studio for building visual workflows around a sales motion; Outreach Omni, a conversational agent available in Slack, on mobile and in the app; an Outreach MCP server that connects the platform to the rest of a go to market stack; a Knowledge Base that grounds agents in case studies and battlecards; a Meeting Prep agent; and an AI Topics Explorer for buyer insight at scale. Sequencing, pipeline creation, account management and forecasting remain the core workflows.
Pricing is quote based; Outreach publishes packages but not amounts. Billing combines per user seats with consumption through AI credits, and extra credit packs can be bought at any time. Amplify Essentials includes 10,000 AI credits with conversation intelligence, coaching and deal management. Amplify Core includes 25,000 credits and adds pipeline creation, account management and sequencing, with 250,000 API calls, five custom objects and 500 MB of knowledge storage. Amplify Plus includes 50,000 credits, advanced agents, forecasting preparation and live coaching, with 500,000 API calls, ten custom objects and 750 MB of knowledge. Amplify Pro includes 100,000 credits, forecasting, scenario planning and managed services, with 1,000,000 API calls, 20 custom objects and 1,500 MB. Professional onboarding is sold separately.