Pagerly

Pagerly is an on call and incident management tool that runs inside Slack and Microsoft Teams. It lets teams build round robin rotations and custom schedules, keep Slack user groups such as an on call handle in sync with whoever is currently responsible, and run incident response in a channel without switching tools. It can also sync schedules from PagerDuty, Opsgenie and Jira Service Management, and the vendor promotes a one click migration for teams leaving Opsgenie. Beyond rotations, the product covers paging by call, SMS and email with escalation policies, automatic incident creation from tools such as AWS, Datadog and Sentry, status pages, uptime and vendor monitoring, task management, workflows and mobile and desktop apps. An optional AI SRE agent works as an investigation assistant in the incident channel, where a responder describes a problem in plain English. Pagerly also offers an MCP server and REST API so that agents such as Claude or Cursor can connect to on call data. Pricing is billed per team rather than per responder. Basic is $19 per team per month, Starter is $39 per team per month, and Enterprise is custom priced. On call paging is an optional add on at $4 per responder per month, charged only for people in the paging rota. A separate status page and monitoring plan is listed at $15 per month. Annual billing includes two months free.