Perfect Wiki

Perfect Wiki is a knowledge base that lives inside Microsoft Teams. Companies keep their standard operating procedures, manuals and FAQs in a wiki tab within a Teams channel, connect existing SharePoint folders or upload documents directly, and let staff ask questions in natural language. The AI answers only from the connected company content, cites the source page or file, and returns nothing from the open web. It is designed for organizations whose knowledge sits with a few experienced people, for onboarding, and for contact centers and customer facing teams that field the same questions repeatedly. Useful capabilities include one click saving of a Teams chat message into the wiki, a weekly AI generated report on knowledge gaps and unanswered questions, answers in more than 28 languages, page translation, a public knowledge base on a custom domain with your branding, Microsoft sign in with inherited channel permissions and reader, editor and admin roles, and connections to Copilot, ChatGPT and Slack. The AI runs on Azure OpenAI and customer data is not used for training. Content is stored in US and EU regions of Google Cloud. Pricing is per editor; readers are unlimited and free. A 14 day free trial gives full access with no credit card. The Basic plan is $12 per editor per month billed annually, with $24 per editor per month on monthly billing and $9 on a three year contract, and includes unlimited knowledge bases, 100 pooled AI chatbot requests per editor per month and 100 indexed files per editor. Enterprise is custom for teams of 100 or more editors and adds volume discounts, scheduled backups, unlimited indexed files and AI requests, 90 days of analytics, training and a dedicated success manager.