About Questionbase
Question Base is an AI answer agent for Slack that answers employees' questions from a company's own documentation. It connects to Google Drive, Confluence, Notion, Salesforce and other sources, watches the channels it is added to, and replies inside Slack with an answer drawn from approved documents. When knowledge experts answer questions themselves, the agent detects the knowledge and offers to save it, turning daily Q&A into a self improving knowledge base with tracked automation rates and time saved.
It is designed for operations leaders, knowledge managers and IT teams at enterprises that see documented answers being asked again and again in chat. Knowledge managers control the precision and tone of answers through answer instructions, review unrated and unhelpful answers, and see reports on new question topics. The product is Slack native, SOC 2 Type II certified, and sold as a partnership: the company works alongside the customer's knowledge team from pilot channels through optimization and enterprise rollout.
Pricing is published. A Proof of Concept costs $1,000 for two months and includes hands on implementation, ROI calculation and access to 10,000 pages across multiple integrations. Annual Pro starts at $6,000 per year, equivalent to $5 per user per month billed annually, for a single team or department with 200 pages per seat, unlimited questions and channels, performance analytics and direct access to the team. Enterprise+ starts at $20,000 per year, or $15 per user per month billed annually, and adds custom source integrations, deployment inside the customer's own AWS account, agent white labeling, an AWS Knowledge Base connection, multi workspace support and HIPAA compliance.