ReplyGenius

ReplyGenius, presented on its own site as Reply Genius, is an AI platform for managing and answering customer reviews. It collects reviews from Google, Booking.com, Hotels.com, the App Store and Google Play, drafts replies in the brand's own tone, and lets a team publish them from one dashboard instead of logging into each platform separately. It is aimed at app developers, hospitality businesses and agencies that handle review volume across several listings. Beyond reply generation, the platform tracks ratings and sentiment over time, categorizes reviews by topic, extracts keywords and identifies trends across the feedback it ingests. Higher plans add automatic replies and a bug finder that surfaces product defects mentioned in app reviews, and the Scale plan supports unlimited developer accounts and user seats for agencies and businesses running many apps. Pricing is published in three plans, each with a 15 percent discount for annual billing. Starter is $25 per month or $296 per year and covers up to 50 responses a month with one user seat. Pro is $84 per month or $1,010 per year with unlimited responses, auto reply and up to five seats. Scale is $212 per month or $2,540 per year with unlimited developer accounts and seats and priority support.