About SayWhatt
saywhatt is an AI sales assistant, named SAM, for online retailers whose products need expert guidance before a customer commits. Deployed on a store's website and messaging channels, it holds a natural conversation with shoppers, asks clarifying questions about needs and existing routines, and recommends specific products the way a trained in store advisor would. It also acts as first responder on customer service tickets, resolving routine inquiries without a human agent.
The vendor built it for ecommerce brands in beauty, skincare, wellness, sports equipment, luxury goods and home entertainment. SAM runs across website chat, messaging apps, WhatsApp, email, Shopify storefronts, point of sale and CRM systems, and integrates with Gorgias and Zendesk so tickets are resolved inside the existing support workflow. Onboarding is designed to need no IT resources, and enterprise customers can customize the assistant's behavior and product knowledge.
Pricing is not published. The site offers a 30 day free trial and directs prospective customers to book a demo or contact the company for a quote.