Sema4.ai

Sema4.ai builds and runs enterprise AI agents for back office processes. The platform targets work that traditional automation handles poorly because it requires judgment, such as invoice reconciliation, accounts payable help desk tickets and matching remittance emails to open invoices. Agents connect to systems of record and data platforms, then carry out multistep processes or answer questions conversationally. It is aimed at large organizations that want agents running inside their own cloud with their own models, data and security controls rather than in a vendor's environment. The architecture separates an agent layer that automates workflows such as quote to cash and procure to pay from a context layer that gives agents a consistent view of business data across sources. The product distinguishes conversational agents, which handle ad hoc requests, from worker agents, which run multistep processes continuously. Administration features include work rooms, departmental and enterprise administrator seats, single sign on, and unlimited users, agents and connections on the scaled plans. Pricing is not published as figures. The pricing page describes consumption based pricing across three plans without listing amounts. A Starter Pack covers a first use case deployed on infrastructure hosted by the vendor, with dedicated time from a deployment engineer. Departmental adds one work room, two departmental administrator seats and deployment into the customer's own cloud. Enterprise extends this to ten work rooms, two enterprise and five departmental administrator seats, and knowledge sharing across departments. Every plan requires contact with the vendor for a quote. One practical note: the site is served behind a bot challenge, so automated checks of the pricing page may fail even while the site is live.