About TrueMile
TrueMile is an AI operations team for midsize trucking carriers. It is a set of four agents that handle sourcing, planning, dispatch and communications, with the carrier's dispatchers keeping final control over what happens. The company says it is backed by Y Combinator.
The sourcing agent finds freight across spot markets and existing customers. The planning agent combines freight, capacity and customer commitments into a weekly plan. The dispatch agent assigns loads to trucks and drivers and prepares reassignments when availability changes. The communications agent coordinates driver and broker conversations across calls, messages and email and drafts updates for approval. In the example the vendor gives, a driver calls out and the system identifies the affected loads, prepares a revised assignment and drafts updates to the driver and broker, all held for dispatcher approval before anything is executed.
TrueMile connects to the tools a carrier already runs. The listed integrations include the McLeod, Trimble, PCS and Aljex transportation management systems, Samsara, Truckstop, EDI and customer portals for fleet and freight data, and WhatsApp, Microsoft Teams, Outlook and Gmail for communications. The vendor maps a customer's systems during a demo. Pricing is not published, and the site directs visitors to book a demo.