Typewise

Typewise is an AI customer service platform that resolves support tickets end to end across email, chat, WhatsApp, social media, voice and in app channels, without code or developer time. Its Nova AI Operator is configured through plain language conversation and can be live in about fifteen minutes. Once running, it looks up information, applies the company's business policies, closes tickets it can settle, and hands complex cases to a person with the full context attached. It learns from each interaction and improves over time. It serves small and mid sized businesses that want a fast deployment as well as enterprise teams that need governance and integration with existing systems. Typewise offers more than 3,500 integrations to CRM, ERP and ITSM tools, keeps humans involved in decisions with every action logged and a pause control, and is ISO 27001 certified, GDPR compliant and aligned to the EU AI Act. Pricing is success based: a monthly plan plus a per resolution rate that falls with volume. Starter is $99 per month or $999 per year for one user, email and chat, a $20 monthly AI Operator budget and $2 per resolution. Growth is $599 per month or $5,999 per year for five users, all digital channels, a $100 AI Operator budget and volume packages down to $1 per resolution. Business is $2,000 per month billed annually with multiple workspaces, a dedicated success consultant and custom integrations. Enterprise is custom, adding SSO, a custom DPA, unlimited workspaces and a $1,500 monthly AI Operator budget. Extra users are $89 per month on every tier, and a 14 day trial includes 100 resolution credits and $10 of AI Operator credit with no card required. Typewise began in 2019 as a consumer keyboard app and pivoted to business software after Y Combinator in 2022.