Voctiv

Voctiv is an omnichannel generative AI communication platform that automates customer conversations over voice, messaging and the web. Its AI agents answer calls and messages around the clock, hold natural conversations, adapt in real time, capture leads, book appointments and hand structured results to the systems a business already runs. It serves four segments. Large enterprises, including telecom and financial services companies, deploy it to handle millions of interactions with integration into CRM, billing and ERP systems. Small and medium businesses use it to automate customer service and lead generation. Local businesses use it to answer calls and manage appointments 24/7 without staff on the phone. Individuals use it as a personal AI call assistant that screens calls, blocks spam, syncs with the calendar and delivers call summaries. The platform supports more than 100 languages, publishes a 99.999 percent uptime figure, is GDPR compliant and provides real time analytics on every interaction. Pricing is not published. The Enterprise and SMB offering is a custom solution arranged through a sales conversation, covering advanced voice AI, custom integration, multiple use cases and premium support. The Local Business and Individual offering can be tried free from the website, but plan names and amounts are not listed.