Watermelon

Watermelon is an AI agent platform for customer service. Businesses build an agent from their website, documents and product feed, then deploy it across the website widget, live chat, email, WhatsApp, Facebook Messenger and Instagram DM, where it answers questions and carries out actions such as checking an order status or starting a return. Conversations it cannot resolve land in a shared inbox for the human team. It serves ecommerce brands, education providers, municipalities and leisure businesses that want to automate the bulk of routine questions. The AI Agent Builder supports more than 100 languages, AI Actions connect the agent to search, apps and APIs, and integrations with Shopify, WooCommerce and Monta pull live data into replies. Analytics track the automation rate, higher tiers add visitor tracking, logged in user recognition, automatic lead capture and Zapier access, and the platform is hosted in the EU with ISO 27001 certification and end to end encryption. Pricing is published in euros. Free costs €0 with 50 conversations a month and one agent. Starter is €99 per month, or €84 billed yearly, with 250 conversations and the messaging channel integrations. Advanced is €199 per month, or €169 yearly, with 500 conversations, advanced AI models and API access. Business is €399 per month, or €339 yearly, with 1,000 conversations, teams and role based access and the option to remove Watermelon branding. Enterprise pricing is custom with custom conversation limits, an SLA and dedicated support.