Web2Chat

Web2Chat is a customer support platform for startups that combines live chat, a shared inbox, ticketing, a knowledge base and a lightweight CRM in one product. Its AI chatbot, Aura, is trained on the company's web pages and files and answers customer questions in the chat widget before a human needs to step in. It is aimed at small teams that want an inbox, help center and chatbot without enterprise pricing. The free tier already includes the website chat widget, a shared inbox with unlimited conversations and history, email integration, a knowledge base and news center, a ticketing system, lead generation, workload management and multilingual support across more than 45 languages. Sentiment tracking, file transfer, custom attributes, consent forms and custom branding round out the feature set. Pricing is published in US dollars. The Free plan is $0 per month up to 250,000 page views. Remove Branding is $29 per month and adds teammate management, custom domains for the help center and news center, a custom email domain and priority support. The Aura chatbot plans are Growth at $19 per month with 2,000 message credits, up to 200 training pages and 10 file uploads; Business at $49 per month with 5,000 message credits, 2,000 training pages and 100 file uploads; and Enterprise at $99 per month with 10,000 message credits, 10,000 training pages and 500 file uploads. Annual billing discounts are available on request.