WebApi.ai

Webapi.ai is a platform for building generative AI agents that handle customer support and lead engagement. A business writes free form instructions and domain knowledge, uploads documents, and defines dialogue scenarios for multi step conversations; the resulting agent answers questions, records customer data and calls external APIs during a conversation. It suits companies from small businesses to enterprises that want a support agent on their existing channels. Agents deploy to a website widget, Instagram, Facebook, WhatsApp and Telegram, import knowledge bases from Zendesk and Intercom, and connect to Zapier, Pabbly, Calendly and Zendesk. The Basic plan supports up to 10,000 words of domain knowledge and dialogue scenarios and up to 500 documents of 7,000 words each with no model training required, and analytics and reporting are included. Enterprise customers can have a custom retrieval pipeline built and maintained for them. Pricing is usage based. The Trial plan is free for 14 days with one administrator and up to 500 article views. Basic is billed per 100 bot responses at a rate the pricing page shows as $0.15 to $4 depending on the model selected, and new accounts receive $5 in credits; the vendor's detailed rate card lists per model rates from $0.50 to $4.99 per 100 responses. Complete Care is $1,200 per month for enterprises and includes unlimited administrators and agents, personalized data preparation, a custom retrieval strategy and ongoing pipeline improvement. The platform is operated by AILabs Technologies, Inc.