Workist

Workist is a Berlin based AI agent that automates order and inquiry processing for B2B sales teams. The site is in German. The agent reads incoming orders, requests and related documents from email, PDF, spreadsheets, Word files and scanned images, extracts the relevant data regardless of language or layout, checks it against the customer's master data, and passes structured results into the ERP system. It is aimed at sales support and order desk teams in companies that handle high volumes of manual order entry. The vendor describes four steps: forwarding, extraction, validation and transfer to the ERP. Where data is unclear, the agent asks the team for a decision instead of making silent assumptions. Features include unit conversion, support for article variants, a learning AI and single sign on at higher tiers. Integrations include EDI, the Workist API, an Outlook add in, and standard connectors for SAP R3 and S4, Microsoft Dynamics Business Central, Sage 100 and 200, and Weclapp. The vendor says setup takes about two days, and that it also handles phone orders. Pricing is published as plan structures rather than amounts. Core includes 10,000 documents per year, three seats and one team for orders, with standard output. Professional covers inquiries and orders with 20,000 documents per year, five seats, three teams and customized output. Enterprise is individually quoted. A separate track covers order confirmations, invoices and delivery notes, with 5,000 documents per year on Core and 15,000 on Professional. No prices are shown, and each plan is arranged by booking a meeting.