Chatbase

Chatbase is a platform for building AI agents that handle customer support, sales and product guidance. A team connects its knowledge sources, defines the agent's role and guardrails, tests it in a playground and deploys it across chat, email, voice, WhatsApp, Slack, Messenger, Instagram and a website widget. Agents can go beyond answering: actions let them look up orders, retrieve invoices, issue refunds and call external APIs. It suits support and growth teams that want an agent in production without engineering effort, and it scales to enterprise deployments with SSO, audit logs and white labeling. Users pick from a range of models including Claude Sonnet 4.6, the GPT 5.6 family, Gemini, DeepSeek, Grok and Kimi. A shared helpdesk lets humans and agents work the same conversations, interactive widgets embed rich responses, and Backstage analytics summarize customer issues, sentiment and topics. Chatbase is GDPR compliant, SOC 2 Type II certified and HIPAA eligible on Enterprise. Pricing is published in message credits. Free costs $0 with 50 credits a month, one agent, one member and 1 MB of training content, and inactive agents are deleted after 14 days. Hobby is $40 per month ($32 billed annually) with 700 credits, two members and 10 MB. Standard is $150 per month ($120 annually) with 4,000 credits, three members, 20 MB, the helpdesk, voice and telephony, and API access. Pro is $500 per month ($400 annually) with 15,000 credits, five members, 40 MB and advanced analytics. Enterprise is quoted individually. Add ons are $40 per 1,000 extra credits, $25 per additional agent per month and $99 per month to remove Chatbase branding.