DoNotPay

DoNotPay is a consumer advocacy service that uses AI to handle the paperwork, phone calls and disputes that individuals usually give up on. It describes itself as the AI that fights for you, with more than 100 tools for cancelling subscriptions, negotiating bills, claiming refunds for late deliveries, pursuing compensation from robocallers, filing warranty claims and finding unclaimed money. It is aimed at individual consumers rather than businesses. The tools are grouped into finding missing money, fighting scammers, beating bureaucracy and protecting privacy. Practical examples include the Free Trial Card, a secure virtual card that automatically declines charges so a trial cannot roll into a paid subscription; a bill negotiation chatbot; DMV appointment booking; document notarization, mailing and fax services; FOIA request drafting; burner phone numbers and virtual credit cards; and a tool that waits on hold and navigates customer service phone queues on the user's behalf. Everything runs from the web application after sign up. DoNotPay does not publish subscription pricing on its public website. The site routes visitors into a sign up flow with Start Now and Try Now prompts rather than a pricing page, so buyers should confirm the current charge before subscribing. The company has operated since 2015 and now positions itself as a general purpose consumer champion rather than a single purpose tool, covering privacy, refunds, bureaucracy and money recovery from one account.