Drillbit

Drillbit is an AI employee for home service and trades businesses that takes over lead handling, booking and collections. Its agent, presented as Mason, answers phone calls, website enquiries, paid leads and ad responses, qualifies each one and writes it into the company's existing CRM as a structured lead. It then texts, emails and calls prospects to nurture them into booked appointments, checking the CRM and technicians' calendars for availability, and after the job it chases unpaid invoices until payment lands in the connected bank account. The product is built for trades operators from a single location up to franchise networks with thousands of sites, and for owners who want to replace call center staff and admin payroll with automation. Beyond inbound work, the agent mines past client data to surface repeat and upsell opportunities and to direct marketing spend toward the jobs that convert. Drillbit positions the setup as hands off: after onboarding, the business does not need to open the software, and it works with the CRM already in place rather than requiring a migration. The agent draws on what Drillbit's network of agents has learned from previous jobs and is described as improving over time. Pricing starts at $500 per month per location for a full time AI employee, according to the FAQ on the Drillbit site. The company also states that Mason is guaranteed to produce at least $100 for every $1 paid. There is no separate public pricing page, so larger multi location arrangements are handled through a sales conversation.