Fluid Topics

Fluid Topics is a product knowledge platform that gathers technical documentation and product content from scattered systems and turns it into a single searchable knowledge hub serving both people and AI applications. It collects and syncs material from sources such as a CCMS, an LMS or SharePoint, restructures mixed formats, applies consistent metadata and taxonomies, and then delivers the result to documentation portals, in product help, support channels, chatbots and autonomous agents from one place. It is built for documentation, support and field service teams at technology companies, medical device makers, manufacturers and other organizations with large documentation estates. Core capabilities include content unification with full DITA support covering specializations, customizations, cross references and keys; headless delivery that feeds every channel from a central hub with permissions managed in one place; AI search tuned to domain knowledge rather than general web content; an embedded Portal Designer with a WYSIWYG editor for building and branding a content delivery portal; and an analytics suite that reports how readers interact with content. For teams building AI systems, the platform supplies retrieval augmented generation services including embeddings, semantic search, prompt management and a production ready MCP server. Pricing is not published. The company routes buyers to a live demo and a sales conversation, so figures are quoted per organization. The business was founded in 1999 as Antidot by Fabrice Lacroix, Stephane Loesel and Jerome Mainka, launched its Content Delivery Platform in 2014, and later took the product name as the company name. The website and interface are offered in English, German and Japanese.